SHIPPING

We will contact you if there is an excessive delay in sending out your goods. Goods will be shipped according to the method selected by you, at the time you place your online order. Goods are usually dispatched within 2-3 working days if placing your order before 16:00 GMT. All products are sent either with a courier (a signature will be required upon delivery) or via Royal Mail 24 (no signature required). Please note: All lamps have a United Kingdom 3 pin plug only suitable for 230 voltage. Goods are shipped on British working days, Monday - Friday, 08:00 - 16:00 GMT. Any orders placed outside of these hours will be dispatched on the next working day in England.

Returns and Refunds

Your Order Cancellation Rights You are entitled to cancel Your Order within 30 days without giving any reason for doing so. The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by: By email: info@anti-waste.com We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in the original packaging
• The Goods were not used or damaged
• You have the receipt or proof of purchase

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion. Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address: Swanton Court Farm, Cheeseman’s Green Lane, Ashford, Kent TN24 0LL We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.